1. Information We Collect
We collect information that you provide directly to us when using DoorstepCarsGlobal:
- Account Information: Name, email address, phone number, password
- Purchase Information: Shipping address, payment details, order history
- Communications: Support tickets, messages, feedback
- Usage Data: Pages visited, time spent, interactions
- Device Information: IP address, browser type, device type
2. How We Use Your Information
We use the collected information for:
- Processing and fulfilling your orders
- Providing customer support
- Sending order updates and tracking information
- Improving our services and user experience
- Preventing fraud and ensuring security
- Complying with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Payment Processors: Stripe, PayPal for payment processing
- Shipping Partners: For vehicle delivery
- Service Providers: Who assist in our operations
- Legal Authorities: When required by law
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of sensitive data (SSL/TLS)
- Secure password storage (bcrypt hashing)
- Regular security audits
- Access controls and authentication
- Secure database infrastructure
5. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your login session
- Remember your preferences
- Analyze site traffic and usage
- Improve our services
You can control cookies through your browser settings.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Data portability
- Withdraw consent at any time
7. Data Retention
We retain your information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
10. International Users
If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.
11. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: Nana.Wouters@doorstepcarsglobal.com